24/7 AI Receptionist
for Your Practice
Never miss another patient inquiry. Our AI chatbot answers questions, schedules appointments, and captures leads around the clock—while you focus on patient care.
Practice Assistant
Online now
Hi! I'm here to help. Do you accept Blue Cross insurance?
Yes! We accept Blue Cross Blue Shield, Aetna, Cigna, and most major insurance plans. Would you like to schedule an appointment?
Yes please! What times are available tomorrow?
What the AI Chatbot Does
Your always-available front desk assistant that handles patient inquiries instantly
Answers FAQs
Instantly responds to common questions about your services, hours, location, insurance accepted, and procedures offered.
Books Appointments
Collects appointment requests with patient details and preferred times. Sends directly to your staff for confirmation.
Captures Leads
Collects contact information from potential new patients interested in your services. Never lose a lead to a competitor.
How It Works
Your chatbot learns your practice and starts helping patients immediately
Build Your Site
Create your website with MedSiteAI. The chatbot is automatically included.
AI Learns Your Practice
The bot absorbs your services, team info, hours, and FAQs from your site content.
Customize (Optional)
Add custom Q&A pairs, adjust colors, and configure notifications in your dashboard.
Go Live
Publish your site and start receiving patient inquiries 24/7. It's that simple.
Built for Healthcare
Every feature designed with medical practices in mind
Instant Patient Responses
Answer common questions about services, hours, insurance, and procedures instantly—no waiting for staff.
Appointment Scheduling
Let patients request appointments directly through the chat. Integrates with your existing booking system.
Lead Capture
Collect contact information from potential patients and send it directly to your inbox or CRM.
HIPAA-Ready Design
Built with healthcare privacy in mind. No sensitive health data is stored or shared inappropriately.
Multilingual Support
Communicate with patients in their preferred language. Supports English, Spanish, and more.
Trained on Your Practice
The AI learns your services, providers, and policies to give accurate, practice-specific answers.
Compare: AI Chatbot vs. Hiring Staff
A full-time receptionist costs $40,000-$60,000/year. Our AI chatbot? Included free.
Hiring a Receptionist
- $40,000-$60,000/year salary
- Only available during business hours
- Can only handle one call at a time
- Training and onboarding time
$50,000/year avg
MedSiteAI Chatbot
RECOMMENDED- Available 24/7/365
- Handles unlimited conversations
- No training or sick days
- Instant responses every time
$0/extra — included in all plans
* The chatbot complements your staff, handling routine inquiries so your team can focus on in-person patient care.
Why Practices Love Our Chatbot
Works 24/7/365 without breaks or sick days
Reduces phone call volume by up to 40%
Captures leads while you sleep
Improves patient satisfaction with instant responses
Frees staff to focus on in-office patients
Handles multiple conversations simultaneously
Included in Every Plan
No extra fees. No per-message charges. The AI chatbot is included with your MedSiteAI subscription.
Frequently Asked Questions
How does the AI chatbot get trained on my practice?
When you build your website with MedSiteAI, the chatbot automatically learns from your practice information, services, team bios, and FAQs. You can also add custom Q&A pairs in your dashboard to fine-tune responses.
Is the chatbot HIPAA compliant?
Our chatbot is designed with healthcare privacy as a priority. It does not collect, store, or transmit protected health information (PHI). Patient conversations are handled according to healthcare best practices, and we provide a BAA for applicable plans.
Can the chatbot actually book appointments?
Yes! The chatbot can collect appointment requests with patient name, contact info, preferred times, and reason for visit. These requests are sent to your staff or integrated with supported scheduling systems for confirmation.
What languages does the chatbot support?
The chatbot can communicate in multiple languages including English, Spanish, French, Portuguese, and more. It automatically detects the patient's language and responds appropriately.
How much does the AI chatbot cost?
The AI chatbot is included at no extra charge in all MedSiteAI plans, starting at $24.99/month. There are no per-message fees or hidden costs.
Can I customize the chatbot's appearance?
Absolutely! You can customize the chatbot's colors, welcome message, position on the page, and avatar to match your practice branding. All customization is done through an easy dashboard interface.
Ready to Add an AI Receptionist?
Start your free trial today. Your chatbot will be live in minutes.