Let Patients Book
Appointments 24/7
Stop playing phone tag. Our online booking widget lets patients self-schedule appointments anytime, reducing no-shows and freeing your staff for patient care.
Book an Appointment
Select a service and time that works for you
How Online Booking Works
Simple for patients. Seamless for your practice.
Patient Visits Your Site
They click the "Book Appointment" button on your MedSiteAI website or chatbot.
Select Service & Time
Patient chooses their reason for visit and picks from your available time slots.
Enter Contact Info
They provide name, phone, email, and any notes for the appointment.
Confirmation Sent
Both you and the patient receive instant email confirmations. Done!
Everything You Need
A complete booking solution built for healthcare practices
24/7 Online Booking
Patients can request appointments anytime, even when your office is closed.
Automated Reminders
Send email and SMS reminders to reduce no-shows by up to 30%.
Instant Confirmations
Patients get immediate confirmation. No waiting for a callback.
Customizable Availability
Set your available hours, block off lunch breaks, and manage holidays.
Multiple Providers
Patients can choose which doctor or provider they want to see.
Easy Rescheduling
Patients can reschedule or cancel online, freeing up slots for others.
Integrations
Works with your existing tools and workflows
Real Benefits for Your Practice
Online booking isn't just convenient—it drives results
Save Staff Time
Reduce phone calls and let staff focus on in-office patients instead of scheduling.
Reduce No-Shows
Automated reminders via email and SMS keep appointments top of mind.
Increase Revenue
Fill more appointment slots and capture patients who would otherwise go elsewhere.
Better Patient Experience
Patients prefer booking online. 67% say they would switch providers for online scheduling.
Phone Scheduling vs. Online Booking
Traditional Phone Scheduling
- Only during business hours
- Patients wait on hold
- Staff time consumed by scheduling
- Manual reminder calls
- Higher no-show rates
MedSiteAI Online Booking
- Available 24/7/365
- Instant booking, no waiting
- Staff focuses on in-office care
- Automated email & SMS reminders
- 30% reduction in no-shows
Included in Every Plan
No extra fees. No per-booking charges. Online booking is included with your MedSiteAI subscription.
Frequently Asked Questions
How do appointment requests work?
When a patient submits a booking request, you receive an instant email notification with their details. You can then confirm the appointment through your calendar or patient management system. For integrated calendars, appointments can be auto-confirmed based on your availability.
Does it integrate with my existing scheduling system?
MedSiteAI integrates directly with Google Calendar and Outlook Calendar. For other systems, we provide webhook notifications that can connect to most practice management software. EHR integrations are on our roadmap.
Can I set my own availability?
Yes! You have full control over your booking availability. Set your working hours, block off lunch breaks, mark holidays, and limit how far in advance patients can book. You can also set buffer times between appointments.
How do automated reminders work?
Patients receive email reminders 24-48 hours before their appointment. SMS reminders are available on Professional plans and above. You can customize reminder timing and message content.
Can patients reschedule or cancel online?
Yes! Patients receive a unique link to manage their appointment. They can reschedule to a new available time or cancel if needed. Cancellations automatically open up the slot for other patients.
Is the booking widget customizable?
Absolutely! The booking widget matches your website's branding. You can customize colors, add your logo, set service types, and configure which information you collect from patients.
Ready to Accept Online Bookings?
Start your free trial and let patients schedule appointments 24/7.