MedSiteAIEnterprise-Grade Security for Patient Data
Your patients trust you with their health. You can trust us with their data. HIPAA compliant, SOC 2 certified, BAA included on every plan.
Four Pillars of Protection
Business Associate Agreement
Every MedSiteAI customer handling PHI gets a signed BAA. No extra charge, no extra tier. It's included on all plans because HIPAA compliance isn't optional.
End-to-End Encryption
AES-256 encryption at rest. TLS 1.3 in transit. Every piece of patient data is encrypted before it touches our servers and stays encrypted until authorized access.
Access Controls
Role-based access control (RBAC) with granular permissions. Multi-factor authentication required for all admin accounts. Session management with automatic timeout.
Compliance Auditing
Complete audit trail of every data access and modification. Real-time monitoring for anomalous access patterns. SOC 2 Type II certified with annual third-party audits.
How We Handle PHI
Protected Health Information (PHI) is encrypted the moment it enters our system. Whether it's a patient chat message, an intake form submission, or a call recording from your AI receptionist — every data point is encrypted with AES-256 before storage.
Our AI scribe processes clinical notes in isolated, encrypted environments. No patient data is used for model training. No data leaves your practice's encrypted container. And when you cancel, your data is permanently deleted within 30 days.
We don't take shortcuts with compliance. Every engineer on our team has completed HIPAA training. Every deployment goes through security review. And we conduct annual penetration testing by independent third parties.
Technical Specifications
Common Questions
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